1- Subscription start maximum one to two days after the request.
2- Meal deliveries are from Saturday to Thursday.
3- During any delivery the driver's wait will not extend 10 minutes.
4- In case the customer does not respond during delivery, the order will be canceled immediately.
5- Subscriptions can be suspended once a month not more than a week. (For one month subscriptions)
6- Communication should only be with customer service, incase communication was with anyone else the resturant disclaims their responsibilities of any problems.
7- Make sure of the order before receiving it from the driver. Once the customer receives the order the resturant discharges their responsibility.
8- Delivery timings are between 5:00AM to 9:00AM.
9- In case a change in a customer's address customer service should be informed atlest 48 hours in advance.
10- In the absence of a required item Piatto Sano replaces it with something similar or an alternative.
11- piatto sano team disclaims full responsibility if meals are left out of the refrigerator for more than two hours after it has been received by the customer.
12- In case of temporary suspension of subscription, the application must be submitted at least 2 days in advance.